First please take a look at our Knowledgebase before opening a new ticket. You might find the solution for your problem there. Our Knowledgebase contains information on all WPWeb products and is a helpful resource for all buyers. If you don’t find what you’re looking for, open a ticket and we will respond to your query.
If you are getting notifications emails as spam, You could simply mark emails as NOT SPAM. so Gmail doesn't put these emails in SPAM folder. You may also create a filter (you may read more about filters here so that emails from specific addresses are not marked as SPAM).
If you don't find the LICENSE CERTIFICATE, look here
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Our general support hours 10 AM – 7 PM (GMT +05:30), Monday to Friday. You can submit a support ticket at any time of the day, during work hours we can generally provide a response within 24 hours.
If you purchased a product and you need support to set it up, we offer various ways to help you out. We provide several videotutorials, you can consult the full documentation or you can submit a support ticket to our developers.
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